Contact us
The Alif AI support team aims to answer every message quickly, kindly and professionally. Whether you are just starting with automated trading or already manage a sizable portfolio, we are ready to answer questions, explain features and help solve any problem. Fill in the contact form or write to our email: a reply usually arrives within one business hour, and we are glad to help you get the most out of the platform.
Registration is open, spots are limited
By creating an account you agree to our Privacy Policy and Terms of Use .
A personal manager will contact you within 24 hours.
Our office in Dushanbe
You are welcome to visit the address below, or find the location on the map.
- Address: Rudaki Avenue 55, Dushanbe 734000, Tajikistan
- Working hours: Monday to Friday, 9:00–18:00 (Dushanbe time)
- Call centre: Monday to Friday, 9:00–18:00 (Dushanbe time), answer wait usually under 5 minutes during working hours
- Email: [email protected]
Include your name, your question and a contact detail in the message, so the right specialist can pick it up immediately.
Who answers you
Messages are handled by the Client Support & Compliance department. It helps with the following matters:
Account setup
Registration, activation, identity verification and access recovery.
Deposits and withdrawals
Payment methods, timelines, limits and the status of your requests.
Using the platform
Strategies, alerts, reports and personal settings.
Documents and complaints
Terms of use, policies and the formal complaint procedure.